Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find details about how we process and ship orders.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
We ship using trusted carriers such as USPS and UPS.
Estimated delivery times:
- Standard Shipping: 2–5 business days
- Priority Shipping: 1–3 business days
Delivery times are estimates and may vary due to carrier delays, weather, or high order volume.
Shipping Rates
Shipping costs are calculated at checkout based on your location, package size, and selected shipping method.
We may offer free shipping promotions on select orders or during special events.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the package.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us and we will assist in filing a claim with the carrier.
We are not responsible for delays caused by the shipping carrier, but we will do our best to help resolve any issues.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.
If you have any questions about your order, feel free to contact us — we’re happy to help!